EMERGENCY GUIDE

HVAC System Safety Lockout Emergency

Your HVAC System has entered safety lockout mode. Follow these emergency troubleshooting steps.

Emergency: 778-909-5731

5 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Turn off your HVAC System at the thermostat and wait 5 minutes for the system to reset

2

Check the HVAC System control board for flashing error codes and document them

3

Verify the HVAC System air filter is clean and airflow is not restricted

4

Check all HVAC System safety switches including pressure and limit switches

5

Call for professional HVAC System service if the lockout condition persists after reset

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