EMERGENCY GUIDE

HVAC System No Heat Emergency

No heat from your HVAC System in cold weather? Take these immediate emergency steps to protect your home and family.

Emergency: 778-909-5731

6 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Check that your HVAC System thermostat is set to HEAT mode and the temperature is set above room temperature

2

Verify the HVAC System has power by checking the switch and circuit breaker

3

Inspect the HVAC System air filter and replace if dirty as restricted airflow can cause shutdown

4

Check if the HVAC System pilot light is on or if ignition system is attempting to fire

5

Look at the HVAC System for any error codes displayed on the control board or thermostat

6

If the HVAC System still won't produce heat, call for emergency service immediately

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.