EMERGENCY GUIDE

HVAC System Complete Failure Emergency

Your HVAC System has stopped working completely. Follow these emergency steps to diagnose the issue and get help fast.

Emergency: 778-909-5731

6 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Check that the HVAC System power switch is in the ON position and has not been accidentally turned off

2

Verify the HVAC System circuit breaker has not tripped and reset if necessary

3

Check that your HVAC System thermostat is set to heat or cool mode and the temperature setting is appropriate

4

Inspect the HVAC System for any obvious signs of damage, leaking, or unusual odors

5

If the HVAC System has a reset button, press it once and wait for the system to restart

6

If none of the above works, turn off the HVAC System and call for emergency service immediately

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.