Ice buildup on your HVAC System can cause system failure. Follow these emergency defrost steps.
Emergency: 778-909-5731Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.
Safety First
If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.
Turn off your HVAC System and let the ice thaw naturally do not chip ice off components
Check the HVAC System defrost cycle by running the system in defrost mode if equipped
Verify the HVAC System condensate drain is not frozen or blocked causing ice buildup
Ensure the HVAC System area is properly insulated to prevent condensation freezing
Call for HVAC System service if ice buildup recurs or defrost cycle is not operating
Our emergency team is available 24/7. Call now for immediate assistance.