EMERGENCY GUIDE

HVAC System Gas Valve Failure Emergency

The gas valve on your HVAC System is malfunctioning. Take these emergency steps immediately.

Emergency: 778-909-5731

5 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Turn off your HVAC System and the gas supply valve to prevent unsafe operation

2

Check if the HVAC System gas valve is receiving voltage from the control board

3

Listen for the HVAC System gas valve clicking when it should open

4

Verify the HVAC System gas valve manual shut-off is in the open position

5

Call for professional HVAC System service gas valve replacement requires a licensed technician

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.