Frozen condensate in your HVAC System can cause system shutdown. Follow these emergency steps.
Emergency: 778-909-5731Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.
Safety First
If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.
Turn off your HVAC System to prevent condensate backup and water damage
Locate the HVAC System condensate line and check for ice blockages
Thaw the HVAC System condensate line using warm towels never use open flame
Insulate the HVAC System condensate line to prevent future freezing
Call for HVAC System service if the condensate issue persists after thawing
Our emergency team is available 24/7. Call now for immediate assistance.