EMERGENCY GUIDE

HVAC System Frozen Coil Emergency

Frozen coils on your HVAC System can cause system damage. Follow these emergency steps.

Emergency: 778-909-5731

5 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Turn off your HVAC System at the thermostat to allow the coil to thaw

2

Change the HVAC System air filter as dirty filters are a common cause of coil freezing

3

Check HVAC System airflow by verifying all registers are open and unobstructed

4

Allow the HVAC System coil to thaw completely this may take several hours

5

Call for HVAC System service if coils freeze again after thawing and addressing airflow

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.