EMERGENCY GUIDE

HVAC System Frost Build-Up Emergency

Excessive frost on your HVAC System requires immediate attention. Follow these emergency steps.

Emergency: 778-909-5731

5 Emergency Steps

Follow these emergency steps in order. If at any point you feel unsafe, evacuate and call for help immediately.

Safety First

If you smell gas, suspect carbon monoxide, or see sparks, evacuate immediately and call 911. Do not attempt to operate your system if you suspect a safety issue.

1

Turn off your HVAC System to allow frost to thaw naturally

2

Check HVAC System for proper airflow both supply and return

3

Verify the HVAC System defrost cycle is activating as designed

4

Inspect the HVAC System for dirty coils that may impede heat transfer

5

Call for HVAC System service if frost continues to accumulate after thawing

Need Emergency Service?

Our emergency team is available 24/7. Call now for immediate assistance.